HOW CAN I CHANGE MY ORDER?
If you wish to change your order before it is shipped, you will need to cancel your existing order and create a new one. Cancellations can be made by contacting us here or by phone at 35383900 (Press 3 for the webshop)
HOW CAN I CANCEL MY ORDER?
You can cancel your order up until it has been shipped. Cancellation is done by contacting us here or by phone at 35383900 (Press 3 for the webshop). After shipping, you can exercise your right of withdrawal, which is valid for 30 days.
HOW COMPLAINT WORKS
All sales from this website - including sales abroad - are covered by the Danish Sales Act's rules on the 24-month right of complaint. The right of complaint means that consumers can complain about defects and shortcomings in the product, i.e. an original defect and not wear and tear, which have occurred within 24 months of purchase. However, it is a prerequisite that these defects have not occurred as a result of the consumer's incorrect use of the product or other harmful behavior that has caused the defect.
WHERE SHOULD I SEND A COMPLAINT?
If you wish to make a complaint about a product, please send the product, along with a copy of the receipt, to:
The item will be sent to the following address:
Marathon Sport
Osterbrogade 19
2100 Copenhagen Ø
Denmark.
Shipping costs in connection with the return of a complaint are the responsibility of the customer.